Help Center

Clear process, clear support.

Find how projects work, how payments are handled, where to send support issues and what happens during onboarding.

How does a project start?

A scoping conversation, written proposal, agreed success metric, kickoff and sprint calendar.

How are payments and invoices handled?

Payment, invoices and receipts go through billing@cospronos.com.

How do revisions work?

Revisions are tied to the agreed sprint scope. New requests are scoped as a follow-up sprint.

Where do support issues go?

Send support requests and complaints to support@cospronos.com with screenshots, links and the project name.

How long does delivery take?

Most focused builds use 14-day sprints. Larger products are split into multiple sprints.

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